Responsible Gaming at Elarabet

Our Commitment to Safe Play

Here at Elarabet, we do not simply pay lip service to responsible gaming — it is woven into the fabric of how we operate. From the moment you create your account to every session you enjoy on our platform, we monitor player activity and provide proactive tools to help you maintain healthy gaming habits. We invest in industry-leading safeguards and continuously update our practices to align with the latest responsible gambling standards.

We also recognise that gambling can affect people differently. What feels like harmless fun for one person may develop into a problem for another. That is why Elara Bet provides a comprehensive suite of tools designed to give you full autonomy over your experience — because we believe informed players are empowered players.

Responsible Gaming Tools We Offer

At Elarabet, we give you direct access to a range of practical tools that allow you to set boundaries and manage your play. All of these features are available through your account settings and can be activated at any time.

Deposit Limits

We allow you to set daily, weekly, or monthly deposit limits to help you manage your spending. Once a limit is set, it takes effect immediately. If you choose to increase your limit, we apply a mandatory cooling-off period to ensure the decision is intentional and considered. At Elara Bet, we also apply jurisdictional default limits where required by applicable regulations.

Reality Checks

Our Elarabet platform offers reality check notifications that remind you how long you have been playing. These pop-up alerts appear at regular intervals during your session and prompt you to reflect on your activity. You decide the frequency — and we make sure you always have an opportunity to pause and reassess.

Session and Loss Limits

In addition to deposit controls, we at Elara Bet allow you to set session time limits and loss limits. These tools are particularly useful if you want to define a clear boundary before you start playing, so that when that threshold is reached, you are automatically notified or prevented from continuing.

Self-Exclusion and Temporary Account Closure

If you feel you need a break from gambling, our Elarabet tools make it easy to take one. You can request a temporary account closure for a defined period — whether that's a few days, weeks, or months. Alternatively, if you believe you need a more permanent solution, we offer full self-exclusion options. During any exclusion period, we will not send you promotional materials or attempt to re-engage you.

Recognising Problem Gambling

Here at Elara Bet, we want to help you recognise the signs of problem gambling early. Understanding the warning signs is the first step toward addressing them. Below are some behaviours that may indicate gambling is becoming a problem:

• Spending more money or time gambling than you originally intended
• Chasing losses by continuing to play after losing
• Neglecting personal responsibilities, work, or relationships due to gambling
• Feeling anxious, irritable, or restless when you are not gambling
• Borrowing money or selling possessions to fund gambling activity
• Hiding your gambling habits from friends or family
• Using gambling as a way to escape from stress or negative emotions

If any of these signs feel familiar, we encourage you to use the tools available in your Elarabet account, or to reach out to one of the professional organisations listed below. You are not alone, and help is always available.

Support Organisations and Help Resources

We at Elara Bet actively direct players toward trusted external organisations that provide confidential advice, counselling, and support for problem gambling. Below is a list of resources we recommend:

Our Elarabet support team can also point you in the right direction if you are unsure which resource is most appropriate for your situation. We are available 24/7 and always ready to assist.

Protecting Minors

At Elara Bet, we maintain a strict minimum age policy — you must be 18 years or older to register and play on our platform. We take this responsibility extremely seriously and apply robust age verification procedures as part of our KYC (Know Your Customer) process. We reserve the right to request identity documentation at any time to confirm the age and identity of our players.

We also strongly encourage parents and guardians to make use of third-party parental control software to prevent underage individuals from accessing online gambling platforms. Tools such as NetNanny, Gamblock, and Betfilter can help restrict access to our Elarabet site and similar platforms.

How to Activate Responsible Gaming Tools

Setting up your responsible gaming preferences at Elara Bet is quick and straightforward. To get started, simply complete the Elarabet login and follow the steps below to access and activate our available tools:

1. Log in to your Elarabet account
2. Navigate to your Account Settings or Profile section
3. Select the 'Responsible Gaming' tab
4. Choose the tool you wish to activate (deposit limit, reality check, self-exclusion, etc.)
5. Enter your preferred settings and confirm your selection
6. Changes take effect immediately or within the specified cooling-off period

If you experience any difficulty activating these tools, our 24/7 support team at Elara Bet is always available to assist you directly.

Our 24/7 Support Team

We at Elarabet understand that conversations about responsible gaming can feel sensitive. Our support team is trained to handle these matters with empathy, discretion, and professionalism. No matter what time of day or night, you can contact us through the following channel:

• Live Chat: Available 24/7 directly on the Elara Bet website

We are here to listen, guide, and assist — without judgement. We also offer a range of bonuses designed with player wellbeing in mind, ensuring your experience remains enjoyable and within your chosen limits.